Support Hours
| 2025 Filing Season Hours (PST) | |||||
|---|---|---|---|---|---|
| Monday – Friday | Saturday | Sunday | |||
| 1/2 – 2/14 | 5:00 AM – 8:00 PM | 1/4 – 4/12 | 6:00 AM – 3:00 PM | 1/5 – 2/9 | 6:00 AM – 12:00 PM |
| 2/17 – 4/14 | 5:00 AM – 7:00 PM | 2/16 – 2/23 | 6:00 AM – 12:00 PM ** | ||
| Tues 4/15 | 5:00 AM – 12:00 AM | 3/2 – 4/6 | Closed | ||
| 4/13 | 6:00 AM – 12:00 PM | ||||
** Chat and e-mail coverage ONLY
| 2024 Regular Hours (PST) | ||||
|---|---|---|---|---|
| Monday – Friday | Saturday | Sunday | ||
| 4/16 – 5/24 | 6:00 AM – 4:30 PM | Closed | Closed | |
| 5/27 – 5/31 | Closed | Closed | Closed | |
| 6/3 – 12/31 | 6:00 AM – 4:30 PM | Closed | Closed | |
| 12/21 | 7:00 AM – 3:30 PM | |||
Support Hours Listed Above are Subject to Change
Quick Links
Training Center
Video Library
The Video Library is part of a variety of training options to help you and your staff learn the software program and take advantage of all the great features! To access our available training videos and descriptions, CLICK HERE!
Webinars
Here is where you’ll find recorded webinars, such as our popular 1040 Walk-Through and In-Depth Program Features (offered in English and Spanish). To access the list of available webinars and descriptions, CLICK HERE!