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Final Reminder! Pre-Acks End Sunday, Jan 22 at Midnight

Resource Center Posted on by

With the official opening of 1040 e-File on Monday, January 23, and along with messaging you received from your selected banking partner, Partner Support is sharing a final reminder that Pre-Ack bank product transactions become invalid on January 23 at 12:01 AM Midnight (just after midnight Sunday night).

To meet client expectations and avoid potential tax return processing delays, transmit any returns with Pre-ACKS requests before this deadline and do not transmit returns containing Pre-ACK requests after this deadline.   

Questions & Assistance
For any questions about bank product offerings, please contact your banking partner: 

  • Refund Advantage Tax Pro Support at 800.967.4934 | Website 
  • Republic Bank Tax Pro Support at 866.491.1040 | Website 
  • TPG (Returning) Tax Pro Support at 800.779.7228 | TPG (New) Tax Pro Support at 877.901.5646 | Website

If you require any other assistance, please contact your Partner Support Team at 206-209-2653 or email us at help@erosupport.com. Don’t forget, we will also be open this Sunday only, January 22 from 7:00 to 5:00 PM PT. Refer to our most recent Support Schedule communication. 

Thank you, 

Your Partner Support Team 

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