With the official opening of 1040 e-File on Monday, January 23, and along with messaging you received from your selected banking partner, Partner Support is sharing a final reminder that Pre-Ack bank product transactions become invalid on January 23 at 12:01 AM Midnight (just after midnight Sunday night).
To meet client expectations and avoid potential tax return processing delays, transmit any returns with Pre-ACKS requests before this deadline and do not transmit returns containing Pre-ACK requests after this deadline.
Questions & Assistance For any questions about bank product offerings, please contact your banking partner:
Refund Advantage Tax Pro Support at 800.967.4934 | Website
Republic Bank Tax Pro Support at 866.491.1040 | Website
TPG (Returning) Tax Pro Support at 800.779.7228 | TPG (New) Tax Pro Support at 877.901.5646 | Website
If you require any other assistance, please contact your Partner Support Team at 206-209-2653 or email us at email@example.com. Don’t forget, we will also be open this Sunday only,January 22 from 7:00 to 5:00 PM PT. Refer to our most recent Support Schedule communication.